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What is your approximate annual outside counsel spend? *

Approximately how many attorneys are in your department? *

Do your firms currently bill you electronically? * YesNo

How many staff members are in a defined legal operations role on a full time basis? * None123 or 45 or more

Which of the following most closely describes your department's outside counsel management process? * We work with firms we anecdotally know and trustWe use internal surveys to assess law firm performanceWe have a set of preferred providers based on a competitive assessmentFirms are periodically evaluated across a consistent set of metricsComprehensive firm evaluations are shared with firms

Which of the following most closely describes your department's matter pricing strategy? * We pay the rates offered by our firmsWe negotiate hourly ratesMost of our billing arrangements are negotiated hourly rates, but we have tried some fixed/capped feesA matter's type and complexity drives the fee arrangementPricing scenarios are run to optimize pricing on each matter

Which of the following most closely describes your financial oversight of matter costs? * In-house lawyers ask for budgets for some matters informallyMost matters have budgets that are reviewed and approved by attorneys and housed centrallyBudgets are developed collaborativelyBudget accuracy is a key metric to which we hold law firms accountableWe have a budget for almost all matters and use various sources to validate that the budgets are good and enforced

Which of the following most closely describes how accessible relevant matter information and documents are to outside counsel, in-house counsel, and others in the legal department? * Lawyers retain information in their head or keep paper filesDocuments are stored in a central repository. Other information is stored inconsistentlyWe have partnered with several law firms who created extranet sites to house matter informationMost matter information is consistently housed and accessible, but some relevant communication or key dates are notAll communication and documentation are stored in one place, accessible by all who should have access to it

Which of the following most closely describes how well you use Key Performance Indicators (KPIs) to demonstrate, assess, and improve the value of the legal department? * We measure our spending versus budget, but don't measure much elseThere are a few things we measure periodically when we need to, but not on a defined frequencyWe have financial metrics that are produced on a regular basis and shared with our general counsel or a very small audienceWe are in the early stages of developing a broad set of metrics to be shared with departmental leadershipWe have a comprehensive set of KPIs for all practice areas that are regularly reviewed and used by all to improve departmental performance and results

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