Change Management Services

Change Management Services

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We Have the Services for You

From the beginning of your onboarding process to ongoing business planning, our collaborative approach drives user adoption, process improvements, and improved ROI.

Every LexisNexis® CounselLink® implementation is managed by our Professional Services team. With almost a decade of experience, they have successfully implemented CounselLink solutions at hundreds of companies across the country. Our team has extensive experience migrating from other systems and a proven process that has most customers up and running as soon as eight weeks.

Change Management

Change Management Services

We realize that legal departments are experiencing change in systems and processes more than ever before. We get it, we implement new clients all the time here at CounselLink and have seen first-hand how critical change management planning is. That’s why we came up with programs to not only get our clients up and running with their financial, work, and vendor management system but to also address change and adoption.

You can look to our Professional Services team to create and run your internal communication plan or to develop a robust, strategic change management program with you. Our services include best practice recommendations and consulting with stakeholders, risk planning, goal setting, and a customized communication and training plan to support your change management process.

It’s always exciting to move to a better tool or create a more efficient process for your team, but it’s critical that you have a program in place to address how each individual will be affected, so they become your ally in the success of your project rollout.

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“The LexisNexis implementation team was great. They listened to us and we worked together to work out any logistical issues. As a result, the new system worked extremely well from day one.”

Denise Carraux
VP of Legal Automation and Process Management
Stewart Title

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