Donna joined LexisNexis in 2007 as a consultant. In her role as Director of CounselLink Professional Services, Donna oversees a team of consultants and internal resources to help optimize the customer's CounselLink experience. Ms. McCoy ensures that the application is aligned with the customer’s processes and industry best practices. Donna is certified by the Project Management Institute as a Project Management Professional, and has more than 17 years’ experience in implementing SaaS-based tools for domestic and global clients of all sizes. Prior to joining LexisNexis, Donna worked as a program manager at Intel Corp.