The Importance of Periodic Evaluation of Legal IT

by | Jan 27, 2016

The Importance of Periodic Evaluation of Legal IT

The nineteenth-century French journalist, Jean-Baptiste Alphonse Karr, famously wrote, “The more things change, the more they stay the same.” While that may apply to many situations, it doesn’t tend to hold water when talking about corporate dynamics.

Take the PepsiCo global snack food and beverage maker, for example. As related in a recently published LexisNexis case study, the company has undergone a series of merger and acquisition-driven changes over the course of its corporate history. And those changes have fundamentally transformed the company.

As the company’s long-time Enterprise Legal Management (ELM) system provider (the company implemented CounselLink in 2008), LexisNexis has been a firsthand witness to the most recent round of corporate shifts. We have also had the opportunity to help PepsiCo realign its ELM system to better meet its current corporate configuration and evolving business needs.

In the process, PepsiCo’s law department streamlined its data collection, revamped its reporting and added the Microsoft® Outlook® integration for accessing e-billing and matter management information – all changes that contradict Mr. Karr’s maxim concerning a static status quo.

The PepsiCo exercise reminds us of the importance of periodically evaluating and adjusting an ELM system’s configuration to ensure that it continues to align with a company’s goals, organizational structure and law department workflows. If your law department relies on an ELM system and it’s been a handful of years since you implemented it, chances are you could benefit from an optimization review.

The CounselLink optimization process, for example, is structured to assess a law department’s functional requirements in real time and then recommend any operational changes required to enhance ELM proficiency going forward.

Based on our experience helping law departments keep their CounselLink system in sync with their organization’s structure and goals over the years, we’re inclined to dismiss Karr’s saying in favor of the belief espoused by Greek philosopher Heraclitus, who said, “There is nothing permanent except change.”

If you enjoyed this post, you might also like:
10 Strategic Tips for Successful Law Department Budgeting

Photo credit: Ken Teegardin, Vision Of Eyechart With Glasses (CC BY-SA 2.0)

Chas Schmidt

Chas Schmidt







    Request a Demo

    To learn more or schedule a demo, simply fill out the form below.

    First Name *

    Last Name *

    Work Phone *

    Work Email: *

    Job Title *

    Company *

    Country *

    LexisNexis, a division of RELX Inc. and our LexisNexis Legal & Professional affiliates may further contact you in your professional capacity about related products, services and events. You will be able to opt-out at any time via the unsubscribe link provided within our communications or manage your communication preferences via our Preference Center. For more information, see our Privacy Policy.

















      Contact Us

      To talk to a representative, simply fill out the form below.

      First Name *

      Last Name *

      Work Phone *

      Work Email: *

      Job Title *

      Company *

      Country *

      LexisNexis, a division of RELX Inc. and our LexisNexis Legal & Professional affiliates may further contact you in your professional capacity about related products, services and events. You will be able to opt-out at any time via the unsubscribe link provided within our communications or manage your communication preferences via our Preference Center. For more information, see our Privacy Policy.